Rating a driver

Riders and drivers rate each other after the completion of a trip. At the end of each trip, you’ll be invited to rate your driver from 1 to 5 stars. You can also provide this rating at the bottom of your receipt.

Most riders provide a 5 Star rating for drivers unless there was an issue with the trip.

Ratings help to ensure quality on the Rent Trucks Easy platform. With the intention of supporting a safe and respectful environment for riders and drivers, we review this feedback regularly.

A driver’s overall rating is an average taken from up to 500 most recent trips. Drivers never see the specific rating you give.

As a rider, you can view your average rating by visiting the Account and Payment section in Help. Please note we do not display or provide ratings for individual trips.